How To Fix CRM_DAM_MESSAGES062 - Use only a digital asset status for STORAGE CATEGORY

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 062

• Message text: Use only a digital asset status for STORAGE CATEGORY

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES062 - Use only a digital asset status for STORAGE CATEGORY ?

  The SAP error message CRM_DAM_MESSAGES062 indicates that there is an issue with the status of a digital asset in relation to its storage category. This error typically arises when the system expects a specific status for a digital asset, but the current status does not meet the requirements for the defined storage category.
  Cause:
  The error is caused by one of the following reasons:
  
  Incorrect Asset Status: The digital asset may have a status that is not compatible with the storage category defined in the system.
  Configuration Issues: The configuration settings for the digital asset management (DAM) module may not be correctly set up, leading to mismatches between asset statuses and storage categories.
  Data Integrity Issues: There may be inconsistencies in the data related to the digital asset, such as missing or incorrect status assignments.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Asset Status:
  
  Verify the current status of the digital asset that is causing the error. Ensure that it is set to a valid status that is allowed for the specified storage category.
  
  
  
  Review Storage Category Configuration:
  
  Go to the configuration settings for the digital asset management module in SAP. Check the definitions for the storage categories and the associated valid statuses.
  Ensure that the status of the digital asset aligns with the requirements of the storage category.
  
  
  
  Update Asset Status:
  
  If the asset status is incorrect, update it to a valid status that is compatible with the storage category. This can usually be done through the asset management interface in SAP.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any other potential issues with digital assets in the system. This may involve running reports or using transaction codes that help identify inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing digital assets and their statuses. This can provide insights into best practices and configuration settings.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to digital asset management.
  SAP Notes: Check for any SAP Notes related to CRM and digital asset management that may address known issues or provide patches.
  User Roles and Authorizations: Ensure that the user attempting to make changes has the necessary authorizations to modify digital asset statuses.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_DAM_MESSAGES062.