How To Fix CRM_DAM_MESSAGES010 - Version of digital asset &1 cannot be found by its key

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 010

• Message text: Version of digital asset &1 cannot be found by its key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES010 - Version of digital asset &1 cannot be found by its key ?

  The SAP error message CRM_DAM_MESSAGES010 indicates that the system is unable to find a digital asset with the specified key. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate digital assets (such as images, documents, etc.) that are stored in the system.
  Cause:
  
  Missing Asset: The digital asset with the specified key does not exist in the database.
  Incorrect Key: The key used to reference the digital asset may be incorrect or malformed.
  Data Deletion: The asset may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the digital asset.
  System Configuration: There may be issues with the configuration of the Digital Asset Management (DAM) component in SAP.
  
  Solution:
  
  Verify Asset Key: Check the key you are using to ensure it is correct. Make sure there are no typos or formatting issues.
  Check Asset Existence: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the digital asset in the system. Ensure that the asset exists and is active.
  Review Deletion/Archiving: If the asset was deleted or archived, you may need to restore it from backup or check the archiving settings.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the digital asset. You may need to consult with your SAP security team.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Review SAP documentation or notes related to Digital Asset Management for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing digital assets, such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to the CRM module.
  SAP Notes: Search for SAP Notes related to CRM_DAM_MESSAGES010 for any patches or updates that may address the issue.
  User Roles: Review user roles and profiles to ensure that they have the necessary access to digital asset management functions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.