How To Fix CRM_DAM_MESSAGES007 - Authority check for all versions of digital asset &1 failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

  • Message number: 007

  • Message text: Authority check for all versions of digital asset &1 failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_DAM_MESSAGES007 - Authority check for all versions of digital asset &1 failed ?

    The SAP error message CRM_DAM_MESSAGES007 indicates that there is an authority check failure for accessing digital assets in the SAP Customer Relationship Management (CRM) system. This error typically occurs when a user does not have the necessary authorizations to access or manage digital assets.

    Cause:

    The primary cause of this error is a lack of appropriate authorizations for the user trying to access the digital asset. This can happen due to:

    1. Missing Roles or Authorizations: The user may not have been assigned the necessary roles that include permissions for digital asset management.
    2. Authorization Objects: The relevant authorization objects for digital asset management may not be properly configured or assigned to the user.
    3. User Profile Issues: The user profile may not be correctly set up, leading to insufficient access rights.

    Solution:

    To resolve the CRM_DAM_MESSAGES007 error, you can follow these steps:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to see which authorization check failed. This will provide insight into what specific authorization is missing.
      • Alternatively, you can use transaction code SU01 to check the user’s roles and authorizations.
    2. Assign Necessary Roles:

      • Ensure that the user has the appropriate roles assigned that include access to digital asset management. This may involve working with your SAP security team to assign the correct roles.
    3. Review Authorization Objects:

      • Check the relevant authorization objects related to digital asset management, such as CRM_DAM or any other specific objects that may be required for the operations the user is trying to perform.
      • Ensure that the necessary authorizations are included in the user’s profile.
    4. Consult with Security Team:

      • If you are not able to resolve the issue, consult with your SAP security team or basis team. They can help analyze the authorization issues and make the necessary adjustments.
    5. Testing:

      • After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Then, test the functionality again to see if the error persists.

    Related Information:

    • Authorization Management: Understanding how authorizations work in SAP is crucial. Familiarize yourself with transaction codes like PFCG (Role Maintenance) and SU01 (User Maintenance).
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to digital asset management and authorization checks.
    • Documentation: Review SAP documentation on digital asset management and authorization concepts to better understand the requirements and configurations.

    By following these steps, you should be able to identify and resolve the authority check failure related to digital assets in SAP CRM.

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