How To Fix CRM_DAM_MESSAGES005 - No authorization to create digital asset

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 005

• Message text: No authorization to create digital asset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES005 - No authorization to create digital asset ?

  The SAP error message CRM_DAM_MESSAGES005 indicates that a user does not have the necessary authorization to create a digital asset in the SAP system. This error typically arises in the context of SAP Customer Relationship Management (CRM) and Digital Asset Management (DAM) functionalities.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. Specifically, the user may not have the required permissions to perform actions related to digital asset creation. This can happen due to:
  
  Missing Authorization Objects: The user’s role may not include the necessary authorization objects related to digital asset management.
  Role Configuration: The roles assigned to the user may not be configured correctly to allow for digital asset creation.
  User Profile Issues: The user profile may not be updated or may not include the necessary permissions.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to see which authorization check failed. This will provide insight into what specific authorization is missing.
  Alternatively, you can use transaction code SU01 to view the user’s roles and authorizations.
  
  
  
  Review and Update Roles:
  
  Identify the relevant authorization objects for digital asset management. Common authorization objects include:
  
  CRM_DAM: This object is typically required for digital asset management activities.
  
  
  Ensure that the user has the necessary roles assigned that include these authorization objects.
  
  
  
  Modify Role Assignments:
  
  If the user lacks the necessary roles, you may need to assign additional roles that include the required authorizations.
  If you have the necessary permissions, you can modify existing roles using transaction code PFCG to add the required authorization objects.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to modify roles or authorizations, contact your SAP security or basis team. They can assist in reviewing and updating the user’s roles and authorizations.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect. Then, attempt to create the digital asset again.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for digital asset management in SAP. This can help in understanding what permissions are necessary.
  SAP Notes: Check for any SAP Notes related to CRM and DAM that might provide additional insights or updates regarding authorization issues.
  Documentation: Review SAP documentation on CRM and DAM for best practices regarding user roles and authorizations.
  
  By following these steps, you should be able to resolve the CRM_DAM_MESSAGES005 error and enable the user to create digital assets successfully.