How To Fix CRM_DAM_DAT_MESSAGES010 - Save digital asset type: Could not change character class &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_DAT_MESSAGES - messages with digital asset type relation

• Message number: 010

• Message text: Save digital asset type: Could not change character class &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_DAT_MESSAGES010 - Save digital asset type: Could not change character class &1 ?

  The SAP error message CRM_DAM_DAT_MESSAGES010 typically indicates an issue related to the digital asset management (DAM) functionality within SAP CRM. The specific message "Could not change character class &1" suggests that there is a problem with the character class associated with the digital asset you are trying to save or modify.
  Cause:
  
  Character Class Configuration: The character class specified in the error message may not be properly configured or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to change the character class for the digital asset.
  Data Integrity Issues: There may be inconsistencies or issues with the data being saved, such as missing mandatory fields or incorrect data formats.
  System Bugs or Limitations: There could be a bug in the SAP system or a limitation in the version you are using that is causing this error.
  
  Solution:
  
  
  Check Character Class Configuration:
  
  Go to the configuration settings for character classes in SAP and verify that the character class referenced in the error message exists and is correctly configured.
  Ensure that all necessary attributes and settings for the character class are properly defined.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to modify the character class for digital assets.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Validate Data:
  
  Review the data being entered or modified for the digital asset. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Look for any inconsistencies or errors in the data that might be causing the save operation to fail.
  
  
  
  Check for System Notes or Patches:
  
  Look for any SAP Notes or patches related to this error message. Sometimes, SAP releases updates that address specific issues or bugs.
  You can search the SAP Support Portal for relevant notes.
  
  
  
  Consult SAP Documentation:
  
  Review the SAP documentation related to digital asset management and character classes for any additional guidance or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or DMS for document management, as they may be related to digital asset management.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.