How To Fix CRM_DAM_DAT_MESSAGES009 - Save digital asset type: Could not create character class &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_DAT_MESSAGES - messages with digital asset type relation

• Message number: 009

• Message text: Save digital asset type: Could not create character class &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_DAT_MESSAGES009 - Save digital asset type: Could not create character class &1 ?

  The SAP error message CRM_DAM_DAT_MESSAGES009 indicates that there was an issue when trying to save a digital asset in the SAP Customer Relationship Management (CRM) system. The specific part of the message, "Could not create character class &1," suggests that there is a problem related to character classes, which are often used in the context of data validation or formatting.
  Possible Causes:
  
  Invalid Character Class Definition: The character class that is being referenced may not be defined correctly or may contain invalid characters.
  Data Format Issues: The data being saved may not conform to the expected format or may contain unsupported characters.
  Configuration Issues: There may be configuration settings in the digital asset management (DAM) module that are not set up correctly.
  Authorization Issues: The user may not have the necessary permissions to create or modify the character class.
  System Bugs or Limitations: There could be a bug in the version of SAP CRM being used, or it may not support certain character classes.
  
  Solutions:
  
  Check Character Class Definition: Review the character class definitions in the system to ensure they are correctly defined and do not contain invalid characters.
  Validate Input Data: Ensure that the data being entered for the digital asset conforms to the expected format and does not contain unsupported characters.
  Review Configuration Settings: Check the configuration settings in the digital asset management module to ensure they are set up correctly.
  Check User Authorizations: Verify that the user has the necessary authorizations to create or modify character classes and digital assets.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error message or related issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or limitation in the system.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the CRM and DAM modules for more details on character classes and digital asset management.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  System Logs: Analyze system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.