How To Fix CRM_DAM_DAT_MESSAGES007 - Customizing error: Adjust authorization settings for class (type) access


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_DAM_DAT_MESSAGES - messages with digital asset type relation

  • Message number: 007

  • Message text: Customizing error: Adjust authorization settings for class (type) access

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_DAM_DAT_MESSAGES007 - Customizing error: Adjust authorization settings for class (type) access ?

    The SAP error message CRM_DAM_DAT_MESSAGES007 indicates a customizing error related to authorization settings for class (type) access in the SAP Customer Relationship Management (CRM) module. This error typically arises when a user attempts to access a certain functionality or data that they do not have the necessary authorizations for.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Missing Authorizations: The user does not have the required authorizations to access specific classes or types of data in the CRM system.
    2. Incorrect Customizing Settings: The customizing settings for authorization objects related to the CRM application may not be properly configured.
    3. Role Assignment Issues: The user’s role may not include the necessary authorizations for the specific action they are trying to perform.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
      • Review the user’s roles and profiles in transaction SU01 (User Maintenance) to ensure that the necessary authorizations are included.
    2. Adjust Authorization Settings:

      • If you identify missing authorizations, you may need to adjust the user’s roles or create a new role that includes the required authorizations.
      • Use transaction PFCG (Role Maintenance) to modify existing roles or create new ones. Ensure that the necessary authorization objects are included.
    3. Customizing Settings:

      • Check the customizing settings related to the CRM application. This can be done through transaction SPRO (SAP Reference IMG) and navigating to the relevant sections for CRM authorization settings.
      • Ensure that the settings for class (type) access are correctly configured.
    4. Consult with Security Team:

      • If you are not authorized to make changes to roles or customizing settings, consult with your SAP security team or administrator. They can help identify and resolve authorization issues.
    5. Testing:

      • After making changes, test the functionality again to ensure that the error is resolved.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects that pertain to CRM data access. Common objects include CRM_AUTH and others specific to your organization’s configuration.
    • Documentation: Refer to SAP documentation or notes related to CRM authorization issues for additional guidance.
    • SAP Notes: Check for any SAP Notes that may address specific issues related to this error message, as they may provide patches or additional configuration steps.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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