How To Fix CRM_DAM_DAT_MESSAGES002 - Change_asset_type: Could not read character class

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_DAT_MESSAGES - messages with digital asset type relation

• Message number: 002

• Message text: Change_asset_type: Could not read character class

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_DAT_MESSAGES002 - Change_asset_type: Could not read character class ?

  The SAP error message CRM_DAM_DAT_MESSAGES002 Change_asset_type: Could not read character class typically indicates an issue related to the character class configuration in the SAP system, particularly in the context of the CRM (Customer Relationship Management) module. This error can occur when the system is unable to read or interpret the character class associated with a specific asset type.
  Causes:
  
  Missing or Incomplete Configuration: The character class for the asset type may not be properly configured or may be missing in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the character class data.
  Data Corruption: There could be corruption in the data related to the character class or asset type.
  System Bugs: There may be bugs or inconsistencies in the SAP system that affect the reading of character classes.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for character classes in the SAP system.
  Ensure that the character class for the relevant asset type is defined and correctly configured.
  
  
  
  Review Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the character class data.
  If needed, consult with your SAP security team to adjust user roles and permissions.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data related to character classes and asset types.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  
  
  System Update:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues related to character classes.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO for configuration settings.
  SE11 for data dictionary checks.
  SE16 for data browsing.
  
  
  
  Documentation: Review SAP documentation related to CRM and asset management for more insights into character classes and their configurations.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to diagnose and resolve the error related to the character class in your SAP CRM system.