How To Fix CRM_DAM_CHR_ACCESS002 - Class type for DAM char. classes not in crmc_dam_general

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_CHR_ACCESS - messages during characteristics access

• Message number: 002

• Message text: Class type for DAM char. classes not in crmc_dam_general

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_CHR_ACCESS002 - Class type for DAM char. classes not in crmc_dam_general ?

  The SAP error message CRM_DAM_CHR_ACCESS002 indicates that there is an issue with the classification of characteristics in the SAP Customer Relationship Management (CRM) system, specifically related to the Data Access Model (DAM). The error suggests that the class type for the DAM characteristic classes is not found in the table CRMC_DAM_GENERAL.
  Cause:
  
  Missing Class Type: The class type for the characteristic you are trying to access is not defined in the CRMC_DAM_GENERAL table. This could happen if the class type was not created or was deleted.
  Configuration Issues: There may be a misconfiguration in the classification settings or the Data Access Model.
  Transport Issues: If the configuration was transported from another system, it might not have been transported correctly, leading to missing entries.
  
  Solution:
  
  Check Class Type: Verify that the class type for the characteristic exists in the CRMC_DAM_GENERAL table. You can do this by executing a transaction code like SE11 (Data Dictionary) and checking the contents of the table.
  Create or Update Class Type: If the class type is missing, you may need to create it or update the existing configuration. This can be done through the transaction code CL02 (Change Class) or CL01 (Create Class).
  Transport Configuration: If the issue arose after a transport, ensure that all necessary objects were included in the transport request. You may need to re-transport the configuration.
  Check Authorization: Ensure that you have the necessary authorizations to access and modify the classification settings.
  Consult Documentation: Review SAP documentation or notes related to the Data Access Model and classification to ensure that all necessary steps have been followed.
  
  Related Information:
  
  Transaction Codes: 
  
  CL01: Create Class
  CL02: Change Class
  SE11: Data Dictionary
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.