How To Fix CRM_DAM_CHR_ACCESS000 - Name of DAM char. class not found in table crmc_dam_general

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_CHR_ACCESS - messages during characteristics access

• Message number: 000

• Message text: Name of DAM char. class not found in table crmc_dam_general

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_CHR_ACCESS000 - Name of DAM char. class not found in table crmc_dam_general ?

  The SAP error message CRM_DAM_CHR_ACCESS000 indicates that the system is unable to find a specified characteristic class in the table CRMC_DAM_GENERAL. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with characteristics and attributes related to products or services.
  Cause:
  
  Missing Characteristic Class: The characteristic class you are trying to access does not exist in the CRMC_DAM_GENERAL table. This could be due to a configuration issue or because the characteristic class was not created or was deleted.
  Incorrect Configuration: There may be a misconfiguration in the settings related to the Data Access Model (DAM) or the characteristic classes.
  Transport Issues: If the characteristic class was recently transported from another system, it may not have been transported correctly or completely.
  Authorization Issues: The user may not have the necessary authorizations to access the characteristic class.
  
  Solution:
  
  Check Characteristic Class: Verify that the characteristic class you are trying to access exists in the CRMC_DAM_GENERAL table. You can do this by executing a query on the table or using transaction codes like SE11 (Data Dictionary) to check the table contents.
  Create or Restore Characteristic Class: If the characteristic class is missing, you may need to create it or restore it from a backup or transport request.
  Review Configuration: Check the configuration settings related to the Data Access Model and ensure that all necessary characteristic classes are properly defined and linked.
  Transport Management: If the issue arose after a transport, check the transport logs for errors and ensure that all necessary objects were included in the transport request.
  Authorization Check: Ensure that the user has the necessary authorizations to access the characteristic class. You can check this using transaction SU53 to analyze authorization failures.
  
  Related Information:
  
  Transaction Codes: 
  
  SE11: Data Dictionary to view table structures.
  CRMD_ORDER: To access CRM order management and check related configurations.
  SU53: To analyze authorization issues.
  
  
  Documentation: Refer to SAP Help documentation for CRM and Data Access Model for detailed information on characteristic classes and their configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  If the problem persists after following these steps, consider reaching out to your SAP Basis or functional team for further assistance, as they may have more insights into the specific configuration of your SAP environment.