How To Fix CRM_DAM_AUOC004 - Physical document ID &1 does not belong to any logical document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_AUOC - Message Class Asset Usage and Order Creation

• Message number: 004

• Message text: Physical document ID &1 does not belong to any logical document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_AUOC004 - Physical document ID &1 does not belong to any logical document ?

  The SAP error message CRM_DAM_AUOC004 indicates that the physical document ID you are trying to access does not correspond to any logical document in the system. This can occur in scenarios involving document management, particularly when dealing with attachments or documents linked to business objects in SAP CRM.
  Cause:
  
  Missing Logical Document: The physical document ID may not have been correctly linked to a logical document in the system.
  Deleted or Inactive Document: The logical document associated with the physical document may have been deleted or is currently inactive.
  Incorrect Document ID: The document ID you are trying to access may be incorrect or mistyped.
  Data Consistency Issues: There may be inconsistencies in the database, possibly due to data migration or system upgrades.
  
  Solution:
  
  Verify Document ID: Check the physical document ID you are using to ensure it is correct and exists in the system.
  Check Logical Document: Use transaction codes like SCDO (for Document Management) to verify if the logical document exists and is active.
  Re-link Documents: If the physical document is valid but not linked to a logical document, you may need to re-establish that link.
  Data Consistency Check: Run consistency checks or reports to identify any discrepancies in the document management system.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches/updates that resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex data integrity issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCDO, SCDO1, or SCDO2 for managing documents.
  Documentation: Review SAP documentation related to Document Management System (DMS) for best practices on managing physical and logical documents.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error related to the physical document ID not belonging to any logical document in SAP CRM.