How To Fix CRM_DAM_AUOC002 - No ship-to address found for bus. partner &1 assigned to login user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_AUOC - Message Class Asset Usage and Order Creation

• Message number: 002

• Message text: No ship-to address found for bus. partner &1 assigned to login user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_AUOC002 - No ship-to address found for bus. partner &1 assigned to login user &2 ?

  The SAP error message CRM_DAM_AUOC002 indicates that the system could not find a ship-to address for the business partner assigned to the user who is logged in. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to perform an action that requires a valid ship-to address, such as creating a sales order or processing a transaction.
  Cause:
  
  Missing Ship-to Address: The business partner (BP) assigned to the user does not have a ship-to address defined in the system.
  Incorrect Business Partner Assignment: The user may be logged in with a business partner that is not correctly set up or does not have the necessary address information.
  Data Inconsistency: There may be inconsistencies in the data related to the business partner or the address records.
  Authorization Issues: The user may not have the necessary authorizations to view or access the ship-to address for the business partner.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) and check the details of the business partner assigned to the user.
  Ensure that the ship-to address is correctly maintained in the address tab.
  
  
  
  Maintain Ship-to Address:
  
  If the ship-to address is missing, you can create or maintain it by editing the business partner details.
  Ensure that the address is marked as a valid ship-to address.
  
  
  
  Verify User Assignment:
  
  Check if the user is correctly assigned to the business partner. If not, reassign the correct business partner to the user.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the business partner and its associated addresses.
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks or reports to identify and resolve any inconsistencies in the business partner data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing business partners and addresses.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  CRMD_ORDER - CRM Order Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Review the roles assigned to the user in the SAP system to ensure they have the necessary permissions to access and manage business partner data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM for further assistance.