How To Fix CRM_DAM_AUOC001 - No e-mail address found for bus. partner &1 assigned to login user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_AUOC - Message Class Asset Usage and Order Creation

• Message number: 001

• Message text: No e-mail address found for bus. partner &1 assigned to login user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_AUOC001 - No e-mail address found for bus. partner &1 assigned to login user &2 ?

  The SAP error message CRM_DAM_AUOC001 indicates that there is no email address found for the business partner (BP) that is assigned to the user who is trying to log in or perform an action. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system attempts to send an email notification or perform an action that requires an email address.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the business partner (BP) associated with the user does not have an email address maintained in the system.
  Incorrect Business Partner Assignment: The user may be assigned to a business partner that is not correctly set up or does not have the necessary contact information.
  User Profile Issues: The user profile may not be correctly linked to the business partner or may not have the necessary authorizations to access the email information.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner associated with the user (using the BP number or name).
  Verify that the email address is correctly maintained in the Contact Information section of the business partner data.
  
  
  
  Update Email Address:
  
  If the email address is missing, add the correct email address for the business partner.
  Ensure that the email address is valid and correctly formatted.
  
  
  
  Verify User Assignment:
  
  Check if the user is correctly assigned to the business partner in the system.
  Ensure that the user has the necessary roles and authorizations to access the business partner data.
  
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance) and check the user profile.
  Ensure that the user is linked to the correct business partner and that all necessary information is filled out.
  
  
  
  Test the Changes:
  
  After making the necessary updates, have the user log in again or perform the action that triggered the error to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  SU01: User Maintenance
  
  
  Authorization Issues: If the user does not have the necessary authorizations to view or edit business partner data, this could also lead to issues. Check the user's roles and authorizations.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  By following these steps, you should be able to resolve the error message CRM_DAM_AUOC001 and ensure that the necessary email information is available for the business partner associated with the user.