How To Fix CRM_DAM_AUOC005 - Person number &1: Names not maintained for business partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_AUOC - Message Class Asset Usage and Order Creation

• Message number: 005

• Message text: Person number &1: Names not maintained for business partner &2

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_DAM_AUOC005 - Person number &1: Names not maintained for business partner &2 ?

  The SAP error message CRM_DAM_AUOC005 indicates that there is an issue with the business partner data in the SAP Customer Relationship Management (CRM) system. Specifically, it suggests that the names for a business partner are not maintained, which is causing the error when trying to access or process information related to a person number.
  Cause:
  The error occurs when:
  
  A business partner (BP) is referenced in the system, but the required name details (such as first name, last name, etc.) are not maintained in the business partner master data.
  The person number (which is typically linked to a specific individual) does not have the corresponding name information in the business partner record.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Enter the business partner number (BP number) that corresponds to the person number mentioned in the error message.
  Check the "General Data" and "Address" tabs to ensure that the name fields (such as first name, last name, etc.) are filled in correctly.
  
  
  
  Maintain Missing Names:
  
  If the name fields are empty or incomplete, fill in the required information.
  Save the changes to the business partner record.
  
  
  
  Verify Person Number:
  
  Ensure that the person number you are using is correctly linked to the business partner in question.
  If there are discrepancies, you may need to correct the mapping or linkage between the person number and the business partner.
  
  
  
  Check for Data Consistency:
  
  After making the necessary changes, check for any other related business partners or person numbers that might also be missing name information.
  
  
  
  Test the Process Again:
  
  After maintaining the necessary data, try to execute the process that triggered the error again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and SE11 for checking data dictionary objects if needed.
  Authorization: Ensure you have the necessary authorizations to view and edit business partner data.
  Documentation: Refer to SAP documentation or help resources for more detailed guidance on managing business partner data and understanding the implications of missing information.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.