How To Fix CRM_CUSTOMER_USAGE004 - Feature must start with "CRMS4_BO_"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CUSTOMER_USAGE - Customer Usage: Maintenance of Features

• Message number: 004

• Message text: Feature must start with "CRMS4_BO_"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUSTOMER_USAGE004 - Feature must start with "CRMS4_BO_" ?

  The SAP error message CRM_CUSTOMER_USAGE004 indicates that there is an issue with the naming convention of a feature in the SAP CRM system. Specifically, the error states that the feature name must start with the prefix "CRMS4BO". This is typically related to the configuration of business objects or features in the SAP CRM system.
  Cause:
  
  Incorrect Feature Naming: The feature you are trying to use or configure does not adhere to the required naming convention. SAP expects all features related to business objects to start with the specified prefix.
  Custom Development: If you or your team have developed custom features or enhancements, they may not follow the required naming conventions.
  Configuration Issues: There may be a misconfiguration in the CRM system that is causing the system to expect a feature with the correct prefix.
  
  Solution:
  
  Rename the Feature: If you have control over the feature name, rename it to start with "CRMS4BO". Ensure that the rest of the naming convention is also followed as per SAP guidelines.
  Check Custom Developments: If the feature is part of a custom development, review the code and ensure that the naming conventions are adhered to. Update the feature name accordingly.
  Review Configuration: Go through the configuration settings in the CRM system to ensure that all features are correctly defined and named. This may involve checking the customizing settings in the SAP GUI.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your CRM system for any additional guidelines on naming conventions and feature configurations.
  Testing: After making the necessary changes, test the functionality to ensure that the error is resolved and that the feature works as intended.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the SAP CRM documentation for guidelines on business object configurations and naming conventions.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.