How To Fix CRM_CUSTOMER_USAGE006 - Feature must start with "CRMS4_SOA_"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CUSTOMER_USAGE - Customer Usage: Maintenance of Features

  • Message number: 006

  • Message text: Feature must start with "CRMS4_SOA_"

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CUSTOMER_USAGE006 - Feature must start with "CRMS4_SOA_" ?

    The SAP error message CRM_CUSTOMER_USAGE006 indicates that there is an issue with the configuration of a feature in the SAP CRM system. Specifically, the error states that the feature name must start with "CRMS4SOA". This typically relates to the usage of Service-Oriented Architecture (SOA) features in SAP CRM.

    Cause:

    1. Incorrect Feature Name: The feature you are trying to use or configure does not start with the required prefix "CRMS4SOA". This is a naming convention enforced by the system to ensure that features are correctly identified and processed.
    2. Configuration Issues: There may be a misconfiguration in the CRM system where the feature was defined or registered incorrectly.
    3. Version Compatibility: The feature may not be compatible with the version of SAP CRM you are using, or it may require specific patches or updates.

    Solution:

    1. Check Feature Name: Review the feature name you are trying to use and ensure it starts with "CRMS4SOA". If it does not, rename the feature accordingly.
    2. Update Configuration: If you have access to the configuration settings, navigate to the relevant area where the feature is defined and correct the name or settings as necessary.
    3. Consult Documentation: Refer to the SAP documentation or help resources for the specific feature you are trying to implement. This can provide insights into the correct naming conventions and configurations.
    4. System Updates: Ensure that your SAP CRM system is up to date with the latest patches and updates, as this may resolve compatibility issues.
    5. Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and version.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context. SAP Notes often contain fixes, workarounds, or additional configuration steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
    • Documentation: Review the SAP Help Portal for documentation related to CRM features and SOA configurations to ensure compliance with naming conventions and best practices.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker