How To Fix CRM_CT_CHANGE229 - Sold-to-party change process not allowed as quote is partially released

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 229

• Message text: Sold-to-party change process not allowed as quote is partially released

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_CT_CHANGE229 - Sold-to-party change process not allowed as quote is partially released ?

  The SAP error message "CRM_CT_CHANGE229: Sold-to-party change process not allowed as quote is partially released" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to change the sold-to party in a sales quote that has already been partially released. This means that some part of the quote has been processed or is in a state that does not allow for changes to the sold-to party.
  Cause:
  
  Partially Released Quote: The primary cause of this error is that the sales quote has been partially released to another document (like a sales order) or has been processed in a way that restricts changes to certain fields, including the sold-to party.
  Business Rules: There may be specific business rules or configurations in place that prevent changes to the sold-to party once the quote has reached a certain status.
  
  Solution:
  
  Check Quote Status: Verify the status of the sales quote. If it is partially released, you may need to complete the release process or revert the quote to a state where changes can be made.
  Revert Changes: If possible, revert the quote to a state where it is not partially released. This may involve canceling or deleting the related documents that were created from the quote.
  Consult with Business Process Owner: If the change is necessary, consult with the business process owner or the SAP functional team to understand the implications of changing the sold-to party and whether there are any workarounds or exceptions that can be applied.
  Use a New Quote: If changing the sold-to party is not feasible, consider creating a new quote with the correct sold-to party and referencing the original quote for any necessary information.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to sales quotes (e.g., CRMD_ORDER) to navigate and manage quotes effectively.
  User Authorization: Ensure that you have the necessary authorizations to make changes to sales quotes and understand the implications of those changes.
  Documentation: Review the documentation for your specific SAP CRM version, as there may be version-specific considerations or configurations that affect this behavior.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.