How To Fix CRM_CT_CHANGE227 - Technical resource ID could not be taken over from old products

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 227

• Message text: Technical resource ID could not be taken over from old products

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE227 - Technical resource ID could not be taken over from old products ?

  The SAP error message CRM_CT_CHANGE227 indicates that there is an issue with transferring a technical resource ID from old products to new products in the context of CRM (Customer Relationship Management) processes. This error typically arises during activities such as product changes, migrations, or updates where the system is trying to associate a technical resource ID with a new product but fails to do so.
  Causes:
  
  Missing Technical Resource ID: The technical resource ID may not exist for the old product, or it may not be correctly defined in the system.
  Data Inconsistency: There may be inconsistencies in the data between the old and new products, such as missing or incorrect mappings.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the technical resource ID.
  Configuration Issues: There may be configuration settings in the CRM system that prevent the transfer of technical resource IDs.
  Product Lifecycle Status: The old product may be in a status that does not allow for changes or transfers.
  
  Solutions:
  
  Check Technical Resource ID: Verify that the technical resource ID exists for the old product and is correctly configured.
  Data Validation: Ensure that all necessary data for both the old and new products is complete and consistent. This includes checking for any missing fields or incorrect values.
  Authorization Check: Confirm that the user performing the operation has the necessary authorizations to access and modify the technical resource ID.
  Review Configuration: Check the configuration settings in the CRM system related to product management and technical resources to ensure they are set up correctly.
  Product Status Review: Ensure that the old product is in a status that allows for changes. If it is archived or inactive, you may need to reactivate it or change its status.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.