How To Fix CRM_CREDIT_MGMT002 - Credit rating check &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CREDIT_MGMT - Credit Rating Check

  • Message number: 002

  • Message text: Credit rating check &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CREDIT_MGMT002 - Credit rating check &1 does not exist ?

    The SAP error message CRM_CREDIT_MGMT002 indicates that a credit rating check for a specific customer or business partner does not exist in the system. This error typically arises in the context of credit management processes within SAP Customer Relationship Management (CRM) or SAP ERP systems.

    Cause:

    1. Missing Credit Rating: The primary cause of this error is that the credit rating for the specified customer or business partner has not been defined or is missing in the system.
    2. Incorrect Configuration: There may be issues with the configuration of credit management settings in the system.
    3. Data Inconsistency: The data for the customer or business partner may be incomplete or inconsistent, leading to the absence of a credit rating.
    4. Master Data Issues: The customer master data may not have been properly maintained, or the relevant credit management data may not have been updated.

    Solution:

    1. Define Credit Rating:

      • Navigate to the credit management settings in your SAP system.
      • Ensure that a credit rating is defined for the customer or business partner in question. This can typically be done in the customer master data (transaction code XD02 for customers or BP for business partners).
      • If necessary, create a new credit rating entry.
    2. Check Configuration:

      • Review the configuration settings for credit management in your SAP system. This can be done through the SPRO transaction (SAP Reference IMG).
      • Ensure that the credit management settings are correctly configured to allow for credit rating checks.
    3. Update Master Data:

      • Verify that all relevant fields in the customer or business partner master data are filled out correctly.
      • Ensure that the credit management data is complete and accurate.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on credit management settings and troubleshooting.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD02 (Change Customer), BP (Business Partner), and SPRO (Customizing).
    • Credit Management Configuration: Understanding the configuration of credit management in SAP can help prevent similar issues in the future.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to resolve the CRM_CREDIT_MGMT002 error and ensure that credit ratings are properly maintained in your SAP system.

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