How To Fix CRM_CREDIT_CHECK007 - Error in transaction prevents credit check (partner, org. data, ...)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CREDIT_CHECK - External Credit Check

• Message number: 007

• Message text: Error in transaction prevents credit check (partner, org. data, ...)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CREDIT_CHECK007 - Error in transaction prevents credit check (partner, org. data, ...) ?

  The SAP error message CRM_CREDIT_CHECK007 indicates that there is an issue with the credit check process in the SAP system, which is preventing the transaction from being processed. This error typically arises in the context of sales and distribution (SD) or customer relationship management (CRM) when the system is unable to perform a credit check due to missing or incorrect data related to the partner or organizational data.
  Causes:
  
  Missing Credit Control Data: The customer master record may not have the necessary credit control data set up, such as credit limits or credit exposure.
  Incorrect Partner Function: The partner function (e.g., sold-to party, ship-to party) may not be correctly defined or may be missing in the transaction.
  Organizational Data Issues: There may be inconsistencies or missing data in the organizational structure, such as sales area or company code.
  Credit Management Settings: The credit management settings in the system may not be configured correctly, leading to issues in performing credit checks.
  Blocked Customers: The customer may be blocked for credit reasons, which would prevent any transactions from being processed.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data) and verify that the credit control area, credit limit, and other relevant fields are correctly filled out.
  Ensure that the customer is not blocked for credit.
  
  
  
  Review Partner Functions:
  
  Ensure that all necessary partner functions are correctly assigned in the transaction. Check if the sold-to party and ship-to party are correctly defined.
  
  
  
  Verify Organizational Data:
  
  Check the organizational data related to the transaction, such as sales area, company code, and distribution channel. Ensure that they are correctly set up and consistent.
  
  
  
  Check Credit Management Configuration:
  
  Review the credit management settings in the system (transaction code OB45 for credit control areas) to ensure that they are configured correctly.
  Ensure that the credit check settings are appropriate for the transaction type.
  
  
  
  Consult with Credit Management Team:
  
  If the issue persists, consult with the credit management team or the responsible department to investigate if there are any specific credit policies or blocks in place.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03 / VD03: Display Customer Master
  OB45: Credit Control Area Configuration
  FD32: Display Customer Credit Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to credit checks or the error message in question.
  Documentation: Review SAP documentation on credit management and credit checks for further insights into configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the CRM_CREDIT_CHECK007 error.