How To Fix CRM_CONTRACT009 - Product &1 cannot be released from contract &2 item &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONTRACT - Messages for contracts

• Message number: 009

• Message text: Product &1 cannot be released from contract &2 item &3

What causes this issue?

You have attempted to change the product for a release item for
contract &V2&.
Product &V1& is, however, not valid as a releasable product in this
contract item.

System Response

The system will not allow you to change the product.

How to fix this error?

Choose a product that has been defined as releasable in the contract
item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONTRACT009 - Product &1 cannot be released from contract &2 item &3 ?

  The SAP error message CRM_CONTRACT009 indicates that a specific product cannot be released from a contract item. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are issues related to the contract management process.
  Cause:
  The error can be caused by several factors, including:
  
  
  Product Status: The product may be in a status that does not allow it to be released from the contract. For example, it could be inactive or blocked.
  
  
  Contract Item Configuration: The contract item may not be configured correctly, or there may be missing or incorrect data related to the product or contract.
  
  
  Contract Validity: The contract may not be valid for the specified product due to date restrictions or other conditions.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the release action.
  
  
  Dependencies: There may be dependencies or conditions that need to be met before the product can be released from the contract.
  
  
  Solution:
  To resolve the CRM_CONTRACT009 error, you can take the following steps:
  
  
  Check Product Status: Verify the status of the product in the system. Ensure that it is active and not blocked.
  
  
  Review Contract Item: Check the configuration of the contract item. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  Validate Contract Dates: Ensure that the contract is valid for the time period in which you are trying to release the product. Check the start and end dates of the contract.
  
  
  Authorization Check: Confirm that you have the necessary authorizations to release products from contracts. If not, contact your system administrator to obtain the required permissions.
  
  
  Check Dependencies: Investigate if there are any dependencies or conditions that must be fulfilled before the product can be released. This may involve checking related contracts, agreements, or other business rules.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on contract management and error handling.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM contract management transactions (e.g., CRMD_ORDER).
  SAP Notes: Check for any SAP Notes related to CRM_CONTRACT009 for known issues or patches that may address the problem.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.