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Message type: E = Error
Message class: CRM_CONTRACT - Messages for contracts
Message number: 011
Message text: Release order is not within the contract validity period
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CRM_CONTRACT011
- Release order is not within the contract validity period ?The SAP error message CRM_CONTRACT011 indicates that a release order is being created or processed outside the validity period of the associated contract. This typically occurs in the context of contract management within SAP CRM (Customer Relationship Management) or SAP ERP (Enterprise Resource Planning).
Cause:
- Contract Validity Dates: The contract has specific start and end dates. If the release order date falls outside this range, the system will trigger this error.
- Contract Status: The contract may be in a status that does not allow for new release orders, such as being closed or archived.
- Incorrect Date Entry: The date entered for the release order may be incorrect or misconfigured.
Solution:
Check Contract Validity:
- Navigate to the contract in question and verify the validity dates (start and end dates).
- Ensure that the release order date falls within these dates.
Adjust Release Order Date:
- If the release order date is outside the contract validity period, adjust the date to fall within the valid range.
Modify Contract Dates:
- If necessary, and if you have the appropriate permissions, you can extend the validity period of the contract to include the desired release order date.
- This may involve changing the end date of the contract or creating a new contract if the original contract cannot be modified.
Check Contract Status:
- Ensure that the contract is active and not in a status that prevents further processing (e.g., closed or archived).
- If the contract is inactive, you may need to reactivate it or create a new contract.
Consult Documentation:
- Review any relevant SAP documentation or user manuals for additional context on contract management and release orders.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
VA42
(Change Contract) or VA43
(Display Contract) to view and modify contract details.By following these steps, you should be able to resolve the error message CRM_CONTRACT011 and successfully process your release order.
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