How To Fix CRM_CONFIRM_SRV_API403 - No partner number found for the partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIRM_SRV_API - Message Class for Service Confirmations API

• Message number: 403

• Message text: No partner number found for the partner

What causes this issue?

The partner that you entered is not recognized by the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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How to fix this error?

Use the transaction <ZK>Process Business Partner</> to create the
business partner.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIRM_SRV_API403 - No partner number found for the partner ?

  The SAP error message CRM_CONFIRM_SRV_API403: No partner number found for the partner typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a partner number for a specified partner in a transaction or process. This can happen in various scenarios, such as when creating or processing business transactions, sales orders, or service requests.
  Causes:
  
  Missing Partner Data: The partner data (such as customer or vendor information) may not be correctly maintained in the system.
  Incorrect Partner Role: The partner role assigned to the partner may not be valid or may not have been set up correctly.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the partner function.
  Authorization Issues: The user may not have the necessary authorizations to access the partner data.
  Configuration Issues: The configuration settings for partner determination may not be set up correctly in the system.
  
  Solutions:
  
  
  Check Partner Master Data:
  
  Verify that the partner (customer/vendor) exists in the system and that all necessary data is correctly maintained.
  Ensure that the partner number is active and not marked for deletion.
  
  
  
  Review Partner Roles:
  
  Check the partner roles assigned to the partner and ensure they are correctly configured.
  Make sure that the partner role is relevant for the transaction you are trying to execute.
  
  
  
  Validate Partner Determination Procedure:
  
  Review the partner determination procedure in the configuration settings to ensure it is set up correctly.
  Ensure that the procedure is assigned to the relevant transaction type.
  
  
  
  Check for Data Inconsistencies:
  
  Use transaction codes like BP (Business Partner) to check for inconsistencies in the partner data.
  Run data consistency checks if available.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify partner data.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the partner number is being looked up and why it is not found.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to partner determination and CRM error messages for additional guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP (Business Partner) for managing partner data.
  CRMD_ORDER for accessing CRM order management.
  
  
  
  SAP Notes: 
  
  Check SAP Notes for any known issues or patches related to this error message.
  
  
  
  Community Forums: 
  
  SAP Community and other forums can provide insights from other users who may have encountered similar issues.
  
  
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.