How To Fix CRM_CONFIRM_SRV_API401 - Enter a unique partner function for function type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIRM_SRV_API - Message Class for Service Confirmations API

• Message number: 401

• Message text: Enter a unique partner function for function type &1

What causes this issue?

More than one partner function exists in Customizing for the business
partner.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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How to fix this error?

Correct the relevant settings in Customizing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIRM_SRV_API401 - Enter a unique partner function for function type &1 ?

  The SAP error message CRM_CONFIRM_SRV_API401 with the description "Enter a unique partner function for function type &1" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with partner functions in a business transaction, such as a service order or a sales order.
  Cause:
  This error usually arises when:
  
  Duplicate Partner Functions: The system expects a unique partner function for a specific function type, but multiple entries exist for that function type.
  Missing Partner Function: The required partner function is not assigned or is incorrectly configured.
  Configuration Issues: There may be issues in the configuration of partner functions in the CRM system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Partner Functions:
  
  Navigate to the transaction where the error occurred (e.g., service order).
  Review the partner functions assigned to the transaction. Ensure that each function type has a unique partner function assigned.
  
  
  
  Correct Duplicate Entries:
  
  If you find duplicate partner functions for the same function type, remove or correct the duplicates to ensure that each function type has a unique partner function.
  
  
  
  Review Configuration:
  
  Go to the customizing settings in SAP (transaction SPRO).
  Navigate to the relevant area for partner functions (e.g., Sales and Distribution or CRM settings).
  Check the configuration for partner functions to ensure that they are set up correctly.
  
  
  
  Check for Required Partner Functions:
  
  Ensure that all required partner functions for the transaction are defined and assigned correctly.
  
  
  
  Test Changes:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access the order management area or BP for business partner management.
  Documentation: Refer to SAP Help documentation for detailed information on partner functions and their configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Debugging: If the issue persists, consider debugging the process to identify where the error is triggered.
  
  If you continue to experience issues after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CRM.