How To Fix CRM_CONFIRM_SRV_API202 - Create transaction type &1 in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIRM_SRV_API - Message Class for Service Confirmations API

• Message number: 202

• Message text: Create transaction type &1 in Customizing

What causes this issue?

The transaction type does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create the transaction type in Customizing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIRM_SRV_API202 - Create transaction type &1 in Customizing ?

  The SAP error message CRM_CONFIRM_SRV_API202 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the configuration of transaction types. This error indicates that a specific transaction type (denoted by &1) has not been defined in the system's customizing settings.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Transaction Type: The transaction type that is being referenced in the operation is not defined in the system.
  Incorrect Customizing Settings: The customizing settings for the CRM transaction types may not be properly configured or may be incomplete.
  Authorization Issues: There may be authorization issues preventing the system from accessing the required transaction type.
  
  Solution:
  To resolve the CRM_CONFIRM_SRV_API202 error, you can follow these steps:
  
  
  Check Transaction Type Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for CRM transaction types. This is usually found under:
  Customer Relationship Management -> Basic Functions -> Transaction Management -> Define Transaction Types
  
  Verify if the transaction type &1 (the one mentioned in the error message) is defined. If it is missing, you will need to create it.
  
  
  
  Create or Modify Transaction Type:
  
  If the transaction type does not exist, create a new transaction type with the necessary settings.
  If it exists but is not configured correctly, modify it to ensure it meets the requirements of your business processes.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the transaction type. You may need to consult with your security team to verify this.
  
  
  
  Transport Requests:
  
  If the transaction type was recently created or modified in a development environment, ensure that the changes have been transported to the production environment.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the specific transaction type and error message for additional guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any notes related to the error message CRM_CONFIRM_SRV_API202. There may be specific notes that provide additional context or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and SPRO for accessing the customizing settings.
  Community Forums: Consider searching or posting in SAP community forums or SAP Community Network (SCN) for insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.