How To Fix CRM_CONFIRM_SRV_API201 - Incorrect values in interface


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CONFIRM_SRV_API - Message Class for Service Confirmations API

  • Message number: 201

  • Message text: Incorrect values in interface

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CONFIRM_SRV_API201 - Incorrect values in interface ?

    The SAP error message CRM_CONFIRM_SRV_API201: Incorrect values in interface typically occurs in the context of SAP Customer Relationship Management (CRM) when there are issues with the data being passed to a service or function module. This error indicates that the values provided in the interface do not meet the expected criteria or format.

    Causes:

    1. Data Validation Issues: The values being passed to the API may not conform to the expected data types, formats, or ranges. For example, a date might be in the wrong format, or a numeric field might contain non-numeric characters.
    2. Missing Required Fields: Some required fields may not be populated, leading to the error when the system tries to process the request.
    3. Inconsistent Data: The data being sent may be inconsistent with the existing data in the system, such as referencing a non-existent customer or product.
    4. Custom Enhancements: If there are custom enhancements or modifications in the CRM system, they might be causing the interface to behave unexpectedly.
    5. Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error, especially if certain parameters are not set up correctly.

    Solutions:

    1. Check Input Data: Review the data being passed to the API. Ensure that all required fields are populated and that the values conform to the expected formats and types.
    2. Debugging: Use transaction codes like SE80 or SE37 to debug the function module or service that is generating the error. This can help identify which specific values are causing the issue.
    3. Review Custom Code: If there are any custom enhancements or modifications, review the code to ensure that it is correctly handling the data being passed.
    4. Consult Documentation: Refer to the SAP documentation for the specific API or function module to understand the expected input parameters and their formats.
    5. Check Configuration: Verify the configuration settings in the CRM system to ensure that they are set up correctly and that there are no inconsistencies.
    6. Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that might provide additional context about the issue.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide guidance on similar issues.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Testing: If possible, create a test environment to replicate the issue with different sets of data to isolate the cause.

    By following these steps, you should be able to identify the root cause of the CRM_CONFIRM_SRV_API201 error and implement a suitable solution.

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