How To Fix CRM_CONFIRM_SRV_API200 - Wrong call, header data missing, processing terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIRM_SRV_API - Message Class for Service Confirmations API

• Message number: 200

• Message text: Wrong call, header data missing, processing terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIRM_SRV_API200 - Wrong call, header data missing, processing terminated ?

  The SAP error message CRM_CONFIRM_SRV_API200 with the description "Wrong call, header data missing, processing terminated" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the data being processed in a service-related API call. This error indicates that the system expected certain header data to be present in the request, but it was not found, leading to the termination of the processing.
  Causes:
  
  Missing Header Data: The most common cause is that the required header data (such as service order number, business partner, or other key identifiers) is not being passed in the API call.
  Incorrect API Usage: The API might be called incorrectly, or the parameters might not be set up as expected.
  Data Integrity Issues: There may be issues with the data integrity in the system, such as missing or inconsistent records that the API relies on.
  Configuration Issues: There could be configuration problems in the CRM system that affect how the API processes requests.
  
  Solutions:
  
  Check API Call Parameters: Review the API call to ensure that all required header data is included. Make sure that the parameters being passed match the expected format and data types.
  Validate Data: Ensure that the data being sent in the API call is valid and exists in the system. For example, check if the service order or business partner exists and is active.
  Review Documentation: Consult the SAP documentation for the specific API you are using to ensure that you are following the correct procedure and providing all necessary information.
  Debugging: If you have access to the backend, consider using debugging tools to trace the API call and identify where the header data is missing.
  Check Configuration: Review the configuration settings in the CRM system to ensure that everything is set up correctly for the API to function as intended.
  Consult SAP Notes: Look for any relevant SAP Notes or updates that might address this specific error or provide additional guidance.
  
  Related Information:
  
  SAP CRM Documentation: Refer to the official SAP documentation for CRM APIs to understand the expected input and output for the API you are using.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists and you have a support agreement, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.