How To Fix CRM_COMPLAINT350 - Only non-returnable products allowed; product &1 is returnable

CRM_COMPLAINT350 - Overview

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 350

• Message text: Only non-returnable products allowed; product &1 is returnable

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT350 - Only non-returnable products allowed; product &1 is returnable ?

  The SAP error message CRM_COMPLAINT350 indicates that there is an issue with the product being processed in a complaint or return scenario. Specifically, the error states that only non-returnable products are allowed in the context of the operation you are trying to perform, but the product in question is marked as returnable.
  
  Cause:
  
  Product Configuration: The product (&1) is configured in the system as a returnable product. This means that it is eligible for returns, but the current transaction (e.g., creating a complaint) does not allow returnable products.
  Transaction Type Restrictions: The transaction type you are using may have restrictions that only permit non-returnable products. This is often set up in the configuration of the complaint management process.
  Business Rules: There may be specific business rules or policies in place that dictate which types of products can be included in certain transactions.
  
  
  Solution:
  
  Check Product Configuration: Verify the configuration of the product in question. You can