How To Fix CRM_COMPLAINT303 - &1: Sold-to party is not in any recall target group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 303

• Message text: &1: Sold-to party is not in any recall target group

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT303 - &1: Sold-to party is not in any recall target group ?

  The SAP error message CRM_COMPLAINT303 indicates that the sold-to party (customer) is not included in any recall target group. This error typically arises in the context of complaint management or recall processes within SAP Customer Relationship Management (CRM).
  
  Cause:
  The error occurs when you attempt to create or process a complaint or recall for a sold-to party that is not part of any defined recall target group. Recall target groups are used to identify customers who are affected by a product recall or complaint, and if the sold-to party is not included in these groups, the system will prevent further processing.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Recall Target Groups:
  
  Navigate to the relevant transaction or configuration where recall target groups are defined.
  Verify if the sold-to party (customer) is included in any of the existing recall target groups.
  
  
  
  Add Sold-to Party to Recall Target Group:
  
  If the sold-to party is not in