Do you have any question about this error?
Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now →
Message type: E = Error
Message class: CRM_COMPLAINT - Messages for Complaints Processing
Message number: 205
Message text: 2nd invoice correction only allowed on return or scrap authorization item
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
CRM_COMPLAINT205
- 2nd invoice correction only allowed on return or scrap authorization item ?The SAP error message CRM_COMPLAINT205 indicates that a second invoice correction is only allowed for items that are categorized as return or scrap authorization items. This error typically arises in the context of complaint management and invoicing processes within the SAP Customer Relationship Management (CRM) module.
Cause:
The error occurs when you attempt to perform a second invoice correction on a complaint item that does not meet the criteria for return or scrap authorization. In SAP, certain business rules dictate that only specific types of items can be corrected multiple times, and this error is a safeguard to ensure compliance with those rules.
Solution:
To resolve this error, you can take the following steps:
Check Item Type: Verify the type of item you are trying to correct. Ensure that it is classified as a return or scrap authorization item. If it is not, you may need to change the item type or create a new complaint with the correct item classification.
Review Business Rules: Consult your organization's business rules regarding invoice corrections. Ensure that you are following the correct procedures for handling complaints and invoice corrections.
Create a New Complaint: If the item cannot be classified as a return or scrap authorization item, consider creating a new complaint for the issue instead of trying to correct the invoice again.
Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling complaints and invoice corrections. This may provide additional insights into the specific requirements for your situation.
Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or a consultant who specializes in SAP CRM for further assistance.
Related Information:
CRMD_ORDER
for managing complaints.By following these steps, you should be able to address the CRM_COMPLAINT205 error effectively.
Get instant SAP help. Sign up for our Free Essentials Plan.
CRM_COMPLAINT204
Related invoice for item does not exist
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
CRM_COMPLAINT203
Confirmation is not finished yet
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
CRM_COMPLAINT206
Quantity for invoice correction has not been changed
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
CRM_COMPLAINT207
Error in reference transaction &1 while opening
What causes this issue? Errors occurred while opening reference transaction during check for default quantity. To view the error messages, see the e...
Click on this link to search all SAP messages.