How To Fix CRM_COMPLAINT203 - Confirmation is not finished yet

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 203

• Message text: Confirmation is not finished yet

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT203 - Confirmation is not finished yet ?

  The SAP error message CRM_COMPLAINT203: Confirmation is not finished yet typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with complaints or service requests. This error indicates that a confirmation process related to a complaint has not been completed, which prevents further actions from being taken on that complaint.
  Causes:
  
  Incomplete Confirmation Process: The confirmation for the complaint may not have been fully processed or saved. This could happen if the user navigated away from the confirmation screen before completing the necessary steps.
  System Lock: The complaint might be locked by another user or process, preventing the current user from completing the confirmation.
  Workflow Issues: If there are workflows associated with the complaint, they may not have been executed properly, leading to an incomplete status.
  Data Inconsistencies: There may be inconsistencies in the data related to the complaint, such as missing required fields or incorrect status settings.
  
  Solutions:
  
  Complete the Confirmation: Go back to the confirmation screen and ensure that all required fields are filled out and that the confirmation process is completed. Save the changes.
  Check for Locks: Verify if the complaint is locked by another user. If so, you may need to wait until the lock is released or contact the user to complete their process.
  Review Workflow Status: Check the workflow status associated with the complaint. If there are issues, you may need to manually trigger the workflow or resolve any errors.
  Data Validation: Ensure that all necessary data for the complaint is complete and correct. Look for any missing or incorrect entries that could be causing the issue.
  Consult Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing complaints and confirmations, such as CRMD_ORDER for managing orders and complaints.
  SAP Notes: Look for SAP Notes related to CRM_COMPLAINT203 for any patches or updates that may address known issues.
  User Documentation: Review user manuals or training materials specific to your organization’s implementation of SAP CRM for guidance on handling complaints and confirmations.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.