How To Fix CRM_CODEX023 - Transaction type &2, item category &3 uses movement type &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 023

• Message text: Transaction type &2, item category &3 uses movement type &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX023 - Transaction type &2, item category &3 uses movement type &4 ?

  The SAP error message CRM_CODEX023 typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is a mismatch or an issue related to transaction types, item categories, and movement types in the system. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Mismatch in Configuration: The error indicates that the specified transaction type, item category, and movement type are not properly configured or are incompatible with each other in the system.
  Missing Customization: The movement type may not be defined for the specific transaction type and item category combination in the system.
  Incorrect Data Entry: There may be an error in the data entry where the transaction type, item category, or movement type is incorrectly specified.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP and verify the settings for the transaction type, item category, and movement type.
  Ensure that the movement type is correctly assigned to the transaction type and item category in the relevant customizing settings.
  
  
  
  Transaction Type and Item Category:
  
  Navigate to the transaction code SPRO (SAP Project Reference Object) and check the settings under:
  
  Sales and Distribution > Basic Functions > Movement Types.
  
  
  Ensure that the movement type is valid for the specified transaction type and item category.
  
  
  
  Review Customizing Settings:
  
  Check if there are any specific customizing settings that need to be adjusted for the transaction type and item category.
  You may need to consult with your SAP functional consultant or team responsible for CRM and SD (Sales and Distribution) configurations.
  
  
  
  Data Entry Validation:
  
  Review the data entry for the transaction to ensure that the correct transaction type, item category, and movement type are being used.
  If necessary, correct any discrepancies in the data.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVL2 (for movement type configuration) and VOV8 (for item category configuration).
  Documentation: Refer to SAP Help documentation for detailed information on transaction types, item categories, and movement types.
  Support: If the issue persists after checking configurations and data entries, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_CODEX023 error message in SAP.