How To Fix CRM_CODEX022 - &2 is active for transaction type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 022

• Message text: &2 is active for transaction type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX022 - &2 is active for transaction type &1 ?

  The SAP error message CRM_CODEX022 indicates that a specific transaction type is currently active in the system, which may prevent certain operations from being performed. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are issues related to transaction types, such as sales orders, service orders, or other CRM-related transactions.
  Cause:
  The error message CRM_CODEX022 occurs when:
  
  A transaction type (e.g., sales order, service order) is currently active and cannot be processed further due to its status.
  There may be a configuration issue where the transaction type is not set up correctly or is in a state that does not allow further processing.
  The transaction type may be locked or in use by another process or user.
  
  Solution:
  To resolve the CRM_CODEX022 error, you can take the following steps:
  
  
  Check Transaction Type Status:
  
  Verify the status of the transaction type mentioned in the error message. Ensure that it is not in a locked or inactive state.
  
  
  
  Review Configuration:
  
  Go to the configuration settings for the transaction type in the SAP CRM system. Check if the transaction type is correctly configured and active.
  You can access the configuration through the following path: 
  
  SPRO -> SAP Reference IMG -> Customer Relationship Management -> Sales Order Management -> Define Transaction Types.
  
  
  
  
  
  Check for Locks:
  
  Investigate if the transaction type is being used by another user or process. You can use transaction codes like SM12 to check for locks on the transaction.
  
  
  
  Consult Logs:
  
  Review system logs or application logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SM21 (to view system logs), and SPRO (to access configuration).
  SAP Notes: Search for SAP Notes related to CRM_CODEX022 for any specific patches or updates that may address the issue.
  Documentation: Review SAP documentation for transaction types and their configurations to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.