How To Fix CRM_CODE003 - Code &1 is not permitted in external catalog &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODE - Internal and External Code Messages

• Message number: 003

• Message text: Code &1 is not permitted in external catalog &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODE003 - Code &1 is not permitted in external catalog &2 ?

  The SAP error message CRM_CODE003, which states "Code &1 is not permitted in external catalog &2," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the integration of external catalogs, such as when trying to access or use a product or service code that is not valid or not allowed in the specified external catalog.
  Cause:
  
  Invalid Code: The code you are trying to use (represented by &1) is not defined or is not valid in the external catalog (represented by &2).
  Catalog Configuration: The external catalog may not be configured to accept certain codes or may have restrictions on the codes that can be used.
  Data Synchronization Issues: There may be a synchronization issue between the SAP system and the external catalog, leading to discrepancies in the available codes.
  Authorization Issues: The user may not have the necessary permissions to access or use the specified code in the external catalog.
  
  Solution:
  
  Verify Code Validity: Check if the code you are trying to use is valid and exists in the external catalog. You may need to consult the catalog documentation or the external system.
  Check Catalog Configuration: Review the configuration settings of the external catalog to ensure that the code is permitted. This may involve checking the catalog's settings in SAP or the external system.
  Data Synchronization: Ensure that the data between SAP and the external catalog is synchronized. You may need to perform a data refresh or synchronization process.
  User Permissions: Verify that the user has the necessary permissions to access the external catalog and use the specified code. If not, you may need to adjust the user's roles or permissions.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the external catalog you are using.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to external catalogs in SAP CRM, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.