How To Fix CRM_CODE001 - &1 is an external catalog; System ignores the internal code you entered

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODE - Internal and External Code Messages

• Message number: 001

• Message text: &1 is an external catalog; System ignores the internal code you entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODE001 - &1 is an external catalog; System ignores the internal code you entered ?

  The SAP error message CRM_CODE001 indicates that the system is trying to process an external catalog, and as a result, it is ignoring the internal code that you have entered. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product catalogs or when integrating with external systems.
  Cause:
  
  External Catalog Configuration: The system is configured to use an external catalog for product data, which means that it expects product codes to be sourced from that external catalog rather than from internal codes.
  Incorrect Code Entry: The internal code you entered does not match any entries in the external catalog, leading the system to disregard it.
  Catalog Settings: The settings in the CRM system may be configured to prioritize external catalogs over internal ones.
  
  Solution:
  
  Verify Catalog Settings: Check the configuration settings in the SAP CRM system to ensure that the correct catalog is being used. You may need to adjust the settings to allow for internal codes if that is required for your business process.
  Use External Codes: If the system is set to use an external catalog, ensure that you are entering the correct external product codes instead of internal ones.
  Check Integration: If the external catalog is integrated from another system, ensure that the integration is functioning correctly and that the external catalog is up to date.
  Consult Documentation: Review the SAP documentation or help resources related to external catalogs and product management to understand how to properly configure and use them.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to catalog management in SAP CRM, such as CRMD_ORDER for managing sales orders or CRMD_ORDERADM_H for accessing order administration.
  User Roles and Permissions: Ensure that the user role has the necessary permissions to access and modify catalog entries.
  
  By following these steps, you should be able to resolve the CRM_CODE001 error and ensure that your SAP system is correctly processing product codes from the appropriate catalog.