How To Fix CRM_CODE000 - &1 is an internal catalog; System ignores the external code you entered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CODE - Internal and External Code Messages

  • Message number: 000

  • Message text: &1 is an internal catalog; System ignores the external code you entered

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CODE000 - &1 is an internal catalog; System ignores the external code you entered ?

    The SAP error message "CRM_CODE000 &1 is an internal catalog; System ignores the external code you entered" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the catalog codes being used in a transaction or process. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Internal vs. External Catalog: The error indicates that the system is recognizing the code you entered as belonging to an internal catalog rather than an external one. This can happen if the system is configured to prioritize internal catalog codes over external ones.
    2. Configuration Issues: There may be configuration settings in the CRM system that dictate how catalog codes are processed, leading to this error if the settings are not aligned with the expected behavior.
    3. Data Entry Error: The user may have entered an incorrect or invalid external code that does not match any entries in the system.
    4. Catalog Assignment: The catalog being referenced may not be properly assigned or linked to the relevant business objects or transactions.

    Solution:

    1. Check Catalog Configuration: Review the configuration settings for the catalogs in the SAP CRM system. Ensure that the external catalog is properly set up and that the system is configured to recognize and use external codes as intended.
    2. Verify Code Entry: Double-check the external code you entered for any typographical errors or discrepancies. Ensure that it matches the expected format and exists in the external catalog.
    3. Review Catalog Assignments: Ensure that the relevant catalogs are correctly assigned to the business objects or transactions you are working with. This may involve checking the catalog assignment in the CRM settings.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on catalog management and error handling in your version of SAP CRM.
    5. Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or additional configuration details.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches that could resolve the issue.
    • Transaction Codes: Familiarize yourself with transaction codes related to catalog management in SAP CRM, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
    • User Roles and Permissions: Ensure that the user has the necessary permissions to access and modify catalog entries, as restrictions may lead to unexpected behavior.

    By following these steps, you should be able to diagnose and resolve the error message related to internal and external catalog codes in SAP CRM.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker