How To Fix CRM_CND_CUST003 - No entries exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CND_CUST - Condition Customzing

• Message number: 003

• Message text: No entries exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CND_CUST003 - No entries exist ?

  The SAP error message CRM_CND_CUST003: No entries exist typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with condition records or pricing conditions. This error indicates that the system could not find any relevant entries in the database for the specified criteria.
  Causes:
  
  Missing Condition Records: The most common cause is that there are no condition records created for the specific pricing or condition type you are trying to access.
  Incorrect Selection Criteria: The selection criteria used to retrieve the condition records may be incorrect or too restrictive, leading to no results being found.
  Data Not Maintained: The necessary data may not have been maintained in the system, such as customer-specific pricing or discounts.
  Authorization Issues: There may be authorization issues preventing the user from viewing the condition records.
  Incorrect Configuration: The configuration settings for the pricing procedure or condition types may not be set up correctly.
  
  Solutions:
  
  Create Condition Records: If no condition records exist, you will need to create them. This can be done using transaction codes like VK11 (Create Condition) or CRMPRC1 (Create Pricing Condition).
  Check Selection Criteria: Review the selection criteria you are using to ensure they are correct and not overly restrictive. Adjust them as necessary.
  Maintain Data: Ensure that all necessary data is maintained in the system, including customer master data, material master data, and any relevant pricing information.
  Authorization Check: Verify that the user has the necessary authorizations to view the condition records. This may involve checking roles and permissions in the SAP system.
  Review Configuration: Check the configuration settings for the pricing procedure and condition types in the SAP Customizing Implementation Guide (IMG). Ensure that they are set up correctly and that the relevant condition types are active.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 for condition records, and CRMPRC1 for pricing conditions.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation for CRM pricing and condition management to understand how to properly set up and maintain condition records.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.