How To Fix CRM_CND_CUST011 - Performance-optimized pricing not released for business object &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CND_CUST - Condition Customzing

• Message number: 011

• Message text: Performance-optimized pricing not released for business object &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CND_CUST011 - Performance-optimized pricing not released for business object &1 ?

  The SAP error message CRM_CND_CUST011 indicates that performance-optimized pricing has not been released for a specific business object. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to access pricing conditions that have not been properly configured or released for use.
  Cause:
  
  Unreleased Pricing Conditions: The pricing conditions for the business object (e.g., sales order, quotation) have not been released in the system.
  Configuration Issues: There may be issues with the configuration of the pricing procedure or the condition types.
  Missing Authorizations: The user may not have the necessary authorizations to access the pricing conditions.
  Incorrect Business Object: The business object being processed may not be correctly set up to use performance-optimized pricing.
  
  Solution:
  
  
  Release Pricing Conditions:
  
  Go to the transaction code CND1 (Condition Management) or CND2 to check the status of the pricing conditions.
  Ensure that the relevant pricing conditions are released for the business object in question.
  
  
  
  Check Configuration:
  
  Review the pricing procedure configuration in transaction V/08 to ensure that the correct condition types are included and properly configured.
  Verify that the pricing procedure is assigned to the relevant sales document type.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and use the pricing conditions. This can be checked with the help of your SAP security team.
  
  
  
  Review Business Object Setup:
  
  Check if the business object is correctly set up to utilize performance-optimized pricing. This may involve reviewing the settings in the CRM system.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message. SAP Notes can provide patches or additional guidance on resolving specific issues.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the pricing conditions are now being applied correctly without triggering the error.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  CND1: Create Condition
  CND2: Change Condition
  V/08: Maintain Pricing Procedures
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on pricing conditions and performance-optimized pricing.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM and pricing configuration.