How To Fix CRM_CND_CUST002 - Select an application

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CND_CUST - Condition Customzing

• Message number: 002

• Message text: Select an application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CND_CUST002 - Select an application ?

  The SAP error message CRM_CND_CUST002 with the description "Select an application" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with condition management or pricing procedures. This error indicates that the system requires the user to select an application before proceeding with a specific action.
  Cause:
  The error is usually caused by one of the following reasons:
  
  No Application Selected: The user has not selected an application in the relevant screen or transaction.
  Configuration Issues: There may be issues with the configuration of the condition management settings in the CRM system.
  User Authorization: The user may not have the necessary authorizations to access certain applications or functionalities.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Select an Application:
  
  Go back to the screen where the error occurred and ensure that you have selected an appropriate application from the available options. This could be a pricing application, a promotion application, or any other relevant application based on your business process.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, check the condition management configuration in the CRM system. Ensure that the applications you need are properly configured and active.
  
  
  
  User Authorizations:
  
  Verify that your user profile has the necessary authorizations to access the applications. If you suspect that authorization issues are causing the error, contact your system administrator to review and adjust your user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific application you are trying to use. This can provide insights into any prerequisites or settings that need to be in place.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues related to this error.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists. If it does, further investigation may be required.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM that may relate to condition management, such as CRMD_ORDER, CRMD_ORDERADM_H, or others depending on your specific use case.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Consider additional training or reviewing documentation related to SAP CRM and condition management to better understand the functionalities and configurations.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.