How To Fix CRM_CMG_CUST002 - Status profile does not exist for transaction type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMG_CUST - Messages used in customizing

• Message number: 002

• Message text: Status profile does not exist for transaction type &1

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_CMG_CUST002 - Status profile does not exist for transaction type &1 ?

  The SAP error message CRM_CMG_CUST002 indicates that there is no status profile defined for the specified transaction type in the SAP Customer Relationship Management (CRM) system. This error typically occurs when you are trying to perform an action related to a transaction type that requires a status profile, but the system cannot find one.
  Cause:
  
  Missing Status Profile: The primary cause of this error is that the status profile for the specified transaction type has not been created or assigned.
  Incorrect Configuration: The transaction type may be incorrectly configured, or the status profile may not be linked to the transaction type in the system.
  Custom Development: If there are custom transaction types or modifications, they may not have the necessary status profiles defined.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Transaction Type:
  
  Identify the transaction type that is causing the error (indicated by &1 in the error message).
  Go to the configuration settings for transaction types in the SAP CRM system.
  
  
  
  Define Status Profile:
  
  Navigate to the configuration path for status profiles in SAP CRM:
  
  SPRO ? SAP Customizing Implementation Guide ? Customer Relationship Management ? Basic Functions ? Status Management ? Define Status Profiles.
  
  
  Create a new status profile if one does not exist, or modify an existing one to meet your requirements.
  
  
  
  Assign Status Profile to Transaction Type:
  
  After defining the status profile, ensure that it is assigned to the relevant transaction type:
  
  SPRO ? SAP Customizing Implementation Guide ? Customer Relationship Management ? Basic Functions ? Status Management ? Assign Status Profiles to Transaction Types.
  
  
  Link the newly created or modified status profile to the transaction type that is causing the error.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration, refer to SAP documentation or consult with your SAP Basis or CRM functional team for assistance.
  
  
  
  Related Information:
  
  Transaction Types: These are used to categorize different types of business transactions in SAP CRM, such as sales orders, service requests, etc.
  Status Profiles: These define the possible statuses that a transaction can have and the transitions between those statuses.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  
  By following these steps, you should be able to resolve the CRM_CMG_CUST002 error and ensure that the appropriate status profiles are in place for your transaction types.