How To Fix CRM_CMG_CUST000 - Status is not allowed for this reaction type &1


CRM_CMG_CUST000 - Overview

  • Message type: E = Error

  • Message class: CRM_CMG_CUST - Messages used in customizing

  • Message number: 000

  • Message text: Status is not allowed for this reaction type &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CMG_CUST000 - Status is not allowed for this reaction type &1 ?
    The SAP error message CRM_CMG_CUST000 with the description "Status is not allowed for this reaction type &1" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the status configuration for a specific reaction type in the CRM system.
    
    Cause: Status Configuration: The error usually indicates that the status assigned to a particular reaction type is not valid or not allowed. This can happen if the status is not defined correctly in the system or if it is not compatible with the reaction type being processed. Customizations: If there have been recent changes or customizations to the status management or reaction types, it may lead to inconsistencies. Missing Authorizations: Sometimes, the user may not have the necessary authorizations to change or process the status for the reaction type.
    Solution: Check Status Configuration: Go to the configuration settings for the reaction types in the CRM system. Verify that the status you are

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