How To Fix CRM_CM_ATTRIBUTES_CU000 - Error during transfer of document type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CM_ATTRIBUTES_CU - Customer-specific attribute enhancements

• Message number: 000

• Message text: Error during transfer of document type

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact technical support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CM_ATTRIBUTES_CU000 - Error during transfer of document type ?

  The SAP error message CRM_CM_ATTRIBUTES_CU000 typically occurs during the transfer of document types in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Missing Configuration: The document type you are trying to transfer may not be properly configured in the system.
  Inconsistent Data: There may be inconsistencies in the data being transferred, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary authorizations to perform the transfer.
  System Bugs: There could be bugs or issues in the specific version of SAP CRM you are using.
  Custom Enhancements: If there are custom enhancements or modifications in the system, they might interfere with the standard process.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the document type is correctly configured in the system. This includes checking the settings in the customizing transaction (e.g., SPRO) for CRM document types.
  Ensure that all required fields for the document type are filled out correctly.
  
  
  
  Data Validation:
  
  Review the data being transferred for any inconsistencies or missing information. Ensure that all mandatory fields are populated and that the data adheres to the expected formats.
  
  
  
  Authorization Check:
  
  Ensure that the user performing the transfer has the necessary authorizations. You can check this in the user roles and profiles assigned to the user.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message. Applying a relevant note may resolve the issue.
  
  
  
  Testing in a Sandbox:
  
  If possible, replicate the issue in a sandbox environment to test potential solutions without affecting the production system.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs and steps to reproduce the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONITOR, and SLG1 for logging and monitoring.
  Documentation: Review SAP documentation related to CRM document management and error handling for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the CRM_CM_ATTRIBUTES_CU000 error and implement a suitable solution.