How To Fix CRM_CMDC_CUSTOMIZING035 - No customizing available for this code group


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CMDC_CUSTOMIZING - Messages for Complaint and Dispute Case Customizing

  • Message number: 035

  • Message text: No customizing available for this code group

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CMDC_CUSTOMIZING035 - No customizing available for this code group ?

    The SAP error message CRM_CMDC_CUSTOMIZING035 indicates that there is no customizing available for a specific code group in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is trying to access a code group that has not been defined or configured in the customizing settings.

    Cause:

    1. Missing Customizing Entries: The code group you are trying to use has not been defined in the customizing settings.
    2. Incorrect Code Group: The code group being referenced may be incorrect or does not exist in the system.
    3. Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing entries.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customizing settings for that code group.

    Solution:

    1. Check Customizing Settings:

      • Go to the customizing transaction (SPRO) and navigate to the relevant area where the code group should be defined.
      • Ensure that the code group exists and has the necessary entries.
    2. Create or Modify Code Group:

      • If the code group does not exist, you may need to create it. This can typically be done in the customizing settings under the relevant module (e.g., Sales Order, Activity Management).
      • If it exists but is incomplete, you may need to add or modify the entries.
    3. Verify Code Group Usage:

      • Ensure that the code group you are trying to use is the correct one for the context in which you are working.
    4. Check Transport Requests:

      • If the customizing settings were recently transported, check the transport logs for any errors or issues that may have occurred during the transport.
    5. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the customizing settings. You may need to consult with your SAP security team.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on the code group in question.

    Related Information:

    • Transaction Codes: You may use transaction codes like SPRO (Customizing) to access the customizing settings, or SE11 (Data Dictionary) to check the underlying database tables.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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