How To Fix CRM_CMDC_CUSTOMIZING031 - This text type is not supported by the transaction type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_CUSTOMIZING - Messages for Complaint and Dispute Case Customizing

• Message number: 031

• Message text: This text type is not supported by the transaction type

What causes this issue?

You tried to use a text type that is not specified in the text
determination profile assigned to the maintained transaction type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_CUSTOMIZING031 - This text type is not supported by the transaction type ?

  The SAP error message CRM_CMDC_CUSTOMIZING031 indicates that a specific text type is not supported for the transaction type you are working with in the SAP CRM system. This error typically arises when you attempt to use a text type that has not been configured for the particular transaction type in the system.
  
  Cause:
  
  Text Type Configuration: The text type you are trying to use is not defined or not allowed for the specific transaction type in the customizing settings.
  Transaction Type Restrictions: Certain transaction types may have restrictions on which text types can be associated with them.
  Missing Customization: The necessary customization settings for the text type and transaction type relationship may not have been set up in the system.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Text Type Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Customer Relationship Management > Basic Functions > Text Management > Define Text Types.
  Ensure that the