How To Fix CRM_CMDC_CUSTOMIZING014 - Wrong transaction category or transaction classification for adjustment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_CUSTOMIZING - Messages for Complaint and Dispute Case Customizing

• Message number: 014

• Message text: Wrong transaction category or transaction classification for adjustment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_CUSTOMIZING014 - Wrong transaction category or transaction classification for adjustment ?

  The SAP error message CRM_CMDC_CUSTOMIZING014 indicates that there is an issue with the transaction category or transaction classification for an adjustment in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system cannot find a valid configuration for the transaction type being used.
  Cause:
  
  Incorrect Configuration: The transaction category or classification for the adjustment may not be correctly configured in the system.
  Missing Customizing Settings: The necessary customizing settings for the transaction type may not have been set up in the system.
  Incompatible Transaction Type: The transaction type being used may not be compatible with the adjustment process.
  Authorization Issues: The user may not have the necessary authorizations to perform the transaction.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for transaction categories and classifications.
  Ensure that the transaction type you are trying to use is correctly defined and linked to the appropriate transaction category.
  
  
  
  Review Transaction Type:
  
  Verify that the transaction type you are using is appropriate for the adjustment you are trying to perform.
  If necessary, create or modify the transaction type to ensure it aligns with the required settings.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the transaction. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM transaction types and adjustments for any specific requirements or known issues.
  
  
  
  Testing:
  
  After making changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to customizing and adjustments.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional guidance.
  Support: If the issue persists after checking configurations and authorizations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_CMDC_CUSTOMIZING014 in your SAP CRM system.