How To Fix CRM_CIC721 - Model &1 has been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 721

• Message text: Model &1 has been saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC721 - Model &1 has been saved ?

  The SAP error message CRM_CIC721 typically indicates that there is an issue related to the saving of a model in the CRM (Customer Relationship Management) system, specifically in the context of the CRM Interaction Center (CIC). The message suggests that a model (which could refer to a business object or a data model) has been saved, but there may be underlying issues that need to be addressed.
  Possible Causes:
  
  Data Validation Issues: The data being saved may not meet the required validation rules or constraints defined in the system.
  Authorization Problems: The user may not have the necessary permissions to save the model.
  Technical Errors: There could be a technical issue, such as a database error or a problem with the application server.
  Configuration Issues: Incorrect configuration settings in the CRM system could lead to this error.
  Missing Required Fields: Some mandatory fields may not have been filled out before attempting to save the model.
  
  Solutions:
  
  Check Data Validity: Review the data being entered to ensure it meets all validation rules and that all required fields are filled out.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the save operation. This may involve checking user roles and permissions in the SAP system.
  Analyze Technical Logs: Check the system logs (transaction SLG1) for any technical errors or messages that could provide more context about the issue.
  Configuration Review: Verify the configuration settings related to the model being saved. This may involve checking customizing settings in the CRM system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Search for SAP Notes related to CRM_CIC721 in the SAP Support Portal for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_CIC721 error and implement an appropriate solution.