How To Fix CRM_CIC603 - Search profile & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 603

• Message text: Search profile & does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC603 - Search profile & does not exist ?

  The SAP error message "CRM_CIC603: Search profile & does not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a search profile that has not been defined or is not available in the system. This can happen in various scenarios, such as when using the CRM Interaction Center (IC) or when trying to perform searches in the CRM system.
  Cause:
  
  Missing Search Profile: The specified search profile does not exist in the system. This could be due to a configuration issue or because the profile was deleted or never created.
  Authorization Issues: The user may not have the necessary authorizations to access the search profile.
  Incorrect Configuration: The search profile may not be correctly configured in the system, leading to it being unrecognized.
  
  Solution:
  
  
  Check Search Profile Configuration:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H to check the existing search profiles.
  Navigate to the relevant configuration settings in the SAP Customizing Implementation Guide (IMG) under:
  
  Customer Relationship Management -> Basic Functions -> Search -> Define Search Profiles.
  
  
  Ensure that the search profile you are trying to use is defined and active.
  
  
  
  Create or Modify Search Profile:
  
  If the search profile does not exist, you may need to create a new one. Follow the steps in the IMG to define a new search profile.
  If it exists but is not functioning correctly, consider modifying it to ensure it meets your requirements.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the search profile. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for more detailed instructions on managing search profiles in CRM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.