How To Fix CRM_CIC210 - Framework is missing the following component(s): &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CIC - Interaction Center Framework

  • Message number: 210

  • Message text: Framework is missing the following component(s): &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CIC210 - Framework is missing the following component(s): &1 ?

    The SAP error message CRM_CIC210 indicates that a required component is missing from the framework in the SAP Customer Relationship Management (CRM) system. This error typically occurs in the context of the CRM Interaction Center (IC) or when working with the CRM middleware.

    Cause:

    The error message usually arises due to one of the following reasons:

    1. Missing Components: The specific component indicated by &1 is not installed or activated in the system.
    2. Configuration Issues: There may be configuration settings that are not properly set up, leading to the framework not recognizing the required components.
    3. Transport Issues: If the system has recently undergone a transport of changes, some components may not have been transported correctly.
    4. Version Mismatch: There may be a version mismatch between different components or systems that are supposed to work together.

    Solution:

    To resolve the CRM_CIC210 error, you can follow these steps:

    1. Check the Component: Identify the component indicated by &1 in the error message. You can do this by checking the system logs or the detailed error message.

    2. Install or Activate the Component:

      • If the component is missing, you may need to install it. This can be done through the SAP Software Logistics tools or by using the transaction code SE80 to check for missing components.
      • If the component is installed but not activated, you can activate it using the appropriate transaction codes (e.g., SICF for services).
    3. Review Configuration: Go through the configuration settings in the CRM system to ensure that all necessary components are properly configured. This may involve checking settings in the CRM customizing transactions.

    4. Check Transport Requests: If the error occurred after a transport, verify that all necessary objects were included in the transport request and that they were imported successfully.

    5. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.

    6. System Restart: In some cases, a system restart may help in recognizing newly installed or activated components.

    7. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SICF (Maintain Services), and SPRO (Customizing).
    • SAP Documentation: Review the official SAP documentation for CRM and Interaction Center for more detailed information on component requirements and configurations.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_CIC210 error message.

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