How To Fix CRM_CIC060 - More hits for &1 in the employee search Workspace.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 060

• Message text: More hits for &1 in the employee search Workspace.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC060 - More hits for &1 in the employee search Workspace. ?

  The SAP error message CRM_CIC060 indicates that there are multiple hits for the search criteria entered in the employee search workspace. This typically occurs when the search query returns more than one employee record that matches the criteria, and the system is unable to determine which specific employee you are trying to access.
  
  Cause:
  
  Ambiguous Search Criteria: The search criteria you entered may be too broad or not specific enough, leading to multiple employee records being returned.
  Data Duplication: There may be duplicate employee records in the system that match the search criteria.
  
  Configuration Issues: The search configuration may not be set up to filter results effectively.
  
  
  Solution:
  
  
  Refine Search Criteria: 
  
  Try to make your search criteria more specific. For example, include additional fields such as department, location, or employee ID to narrow down the results.
  
  
  
  Review Employee Records:
  
  Check the employee records in the system to identify any duplicates or similar entries that may be causing the