How To Fix CRM_CIC058 - Cannot process two searches simultaneously; Continue with &1 or reset

CRM_CIC058 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 058

• Message text: Cannot process two searches simultaneously; Continue with &1 or reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC058 - Cannot process two searches simultaneously; Continue with &1 or reset ?

  The SAP error message CRM_CIC058 indicates that the system is unable to process two search requests simultaneously in the CRM (Customer Relationship Management) environment. This typically occurs in scenarios where a user attempts to perform multiple searches or queries at the same time, which the system does not support.
  
  Cause:
  
  Simultaneous Searches: The most common cause of this error is that the user has initiated multiple search operations in the CRM system, such as searching for business partners, opportunities, or other entities.
  System Locking: The system may have internal locks that prevent concurrent processing of search requests to maintain data integrity and performance.
  User Interface Issues: Sometimes, the user interface may not properly handle multiple requests, leading to this error.
  
  
  Solution:
  
  Continue with One Search: The error message provides an option to continue with one of the searches. You can choose to proceed with the search that you want to keep and cancel the other.
  Reset the